It is important to choose the right topics so that useful tips are relevant to readers. Conduct research among your audience - what are they interested in, what problems do they face. To do this: Survey your customer support operators or sales department  Collect frequently asked question

It is important to choose the right topics so that useful tips are relevant to readers. Conduct research among your audience - what are they interested in, what problems do they face. To do this: Survey your customer support operators or sales department  Collect frequently asked question